Refund Policy

A customer who is logged in can purchase our product by clicking on the “Checkout” button. By clicking on this button, the user accepts the product from PrePayDeal, thereby completing the Sales Agreement between PrePayDeal and the buyer. The user is responsible for his choice. Purchased items cannot be returned. 

Refunds are only possible in case of technical errors in the service we provide and/or other problems caused by us. Under UK law, the user has a right of return within 14 days of the original transaction. 

All return requests must be made through available contacts and shall be processed using the same payment method used for the original purchase.